ACCESSIBILITY STATEMENT
MOP2TOP | MOP TO THE TOP CLEANING SERVICES INC.
Ontario, Canada
Last Updated: 2025
1. Our Commitment to Accessibility
MOP2TOP (MOP TO THE TOP CLEANING SERVICES INC.) is committed to ensuring that our website and services are accessible to all individuals, including people with disabilities. We strive to provide a positive, barrier-free experience for every visitor, client, and member of our community across the GTA and Durham Region.
Our goal is to comply with applicable accessibility standards and continually improve accessibility on our website and in our service delivery.
2. Website Accessibility
Our website, www.mop2top.com, is built on the Wix platform, which supports a wide range of accessibility features. We work to ensure that:
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Text is easy to read and understand
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Pages are structured clearly and consistently
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Images include alternative text where appropriate
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Colours provide adequate contrast
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Buttons and links are accessible and properly labeled
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The site is compatible with screen readers and assistive technologies
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Forms are easy to navigate and complete
We continue to monitor our website for accessibility improvements and update content regularly.
3. In-Person Service Accessibility
We believe every client deserves safe, respectful, and inclusive service. Our cleaning team is trained to:
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Communicate clearly with clients who may require assistance
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Respect mobility limitations, sensory needs, and personal preferences
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Adjust cleaning methods to accommodate health or sensitivity concerns
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Use fragrance-free or low-scent products upon request
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Ensure safe movement and accessibility within the cleaned space
If you have specific accessibility needs, please let us know — we will always do our best to accommodate you.
4. Customer Support Accessibility
You may request assistance or alternative communication methods at any time.
We provide communication through:
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Email: cleaning@mop2top.com
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Phone
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Online forms on the website
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Written instructions or confirmations upon request
We are committed to communicating in a respectful, inclusive, and accessible manner.
5. Continuous Improvement
Accessibility is an ongoing effort. We regularly review our website content, communication tools, and client experience to identify areas for improvement.
If you encounter any accessibility barriers while using our website or services, we want to know so we can address them promptly.
6. Feedback & Contact
If you experience difficulty or have suggestions for improving accessibility:
MOP TO THE TOP CLEANING SERVICES INC.
Email: cleaning@mop2top.com
Website: www.mop2top.com
Ontario, Canada
We will respond as quickly as possible and work with you to find a solution.